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Software Support Analyst - Full Time
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Founded in 1977, ABELSoft Corporation is a dynamic and growth-oriented developer and marketer of Medical and Dental software.
We have an immediate requirement for a Software Support Analyst in our Burlington office. This permanent position involves managing and successfully resolving customer software and technical support issues. This is an exciting and varied role that demands proven experience in similar roles, where your personal drive and organizational and technical awareness is key to success.
You are a customer-orientated individual with sound communication and interpersonal skills. Will independently detect and resolve problems/issues by using all necessary resources such as previous experience, technical documentation, and internal personnel to arrive at a solution. Will log support cases using a CRM system.
Qualifications:
The successful candidate will have knowledge of MS Windows Operating Systems and experience with supporting proprietary software and PC users in a help desk environment. Excellent verbal and written communication skills and exemplary problem solving ability are essential. Experience using ABELSoft applications is an asset.
Salary:
Remuneration will be based upon the qualifications and experience of the candidate.
Benefits:
Upon qualification, dental, extended medical, disability and life insurance plans are available.
Diversity and equality are the foundation of all of our employment practices. If you thrive on challenge, enjoy a dynamic team environment and have a passion for quality, customer service and professional growth, please forward a resume indicating your compensation requirements, in confidence to:
Anthony Horvath
ABELSoft Corporation
3310 South Service Road
Burlington ON, L7N 3M6
Fax: (905) 333-3426
We thank all applicants, however, only those under consideration will be contacted. No phone inquiries please. All applications will be held in confidence.
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